Customized Resource for Mortgage Loan Originators (MLO) to Assist Prospective Homebuyers to Get Mortgage Ready!

By Pamela Marron, Loan Originator, NMLS#246438 • July 6, 2022

For the last four months, efforts have been underway to form a pilot program that can assist mortgage clients who aren’t quite ready to purchase a home to get “mortgage ready”. The model is uniquely laid out to address six issues (other than an expensive housing market!) that mortgage loan originators (MLO) commonly run into that prevent their clients from purchasing a home. The goal of this effort is to make sure that clients are matched with HUD housing and credit counselors who are trained to get clients past hurdles and “mortgage ready” before these prospective home buyer starts looking at homes with a realtor.

The Key To Helping Future Homeowners


The key to making this pilot work is a robust communication portal that can be shared between the prospective homebuyer, the mortgage loan originator (MLO), and the HUD housing and credit counselors that keeps all parties apprised of the client’s progress. Services are paid for by the client as a Fee for Service, but the MLO will provide a designated credit towards the client’s mortgage closing costs using a Memorandum of Understanding (MOU) if the client returns to that MLO for their mortgage.


Below are the common hurdles that MLO’s commonly see that prevent a client from purchasing a home. Although HUD housing and approved credit counselors can provide more than the 6 issues noted below (like rental assistance and post-purchase help), these 6 are what the platform is concentrating on for the pilot called Home Prep.

IMPORTANT: Credit help IS NOT credit repair!


  1. Short-term credit issues: 0-6 months to remedy. Building credit, improving credit scores to a minimum 640, and resolution of short-term credit issues.
  2. Long-term credit issues: 7 months to 5 years to remedy. Debt management, bankruptcy, resolution of long-term credit issues.
  3. Student Loan Refinancing
  4. Pre-Purchase Check-Up: includes running client through Fannie Mae Desktop and/or Freddie Mac Loan Product Advisor, pulling verification of mortgage when the past mortgage was included in a bankruptcy, running CAIVRS for past government loan clearance, providing clear VA Certificate of Eligibility (COE) for veterans that had past short sale or foreclosure due to required move for deployment and checking for Bonus Entitlement if VA COE has no eligibility.
  5. Down Payment Assistance (DPA): for clients who meet DPA requirements for any eligible programs they may be eligible for including wholesale DPA.
  6. Budgeting for Home Purchase


Prospective homebuyers can expect to pay an average of $750 for services needed, and participating MLOs will be asked to provide a credit commensurate with the client's cost towards mortgage closing costs. The logic of the credit coming from an MLO is that instead of usurping time needed to assist clients who can’t get a mortgage today, the client is referred to a trained HUD counselor that will assist the client to handle issues and also provide an anticipated date of completion for “mortgage readiness”.


The MLO will be able to check on client progress through the pilot portal and communicate on progress with the client, and a referring realtor if there is one. The client will get the credit towards closing costs from the referring MLO who provides the Memorandum of Understanding if they return to that MLO for their mortgage.


A few things have been learned along the way.


  • A keen selection of agencies and organizations that can assist with the 6 specific areas of need is being vetted now. Not all HUD housing counseling agencies (HCA) have the same or all services. Some specialize in specific areas (ie. not all agencies provide long-term credit help or student loan refinancing). Therefore, we’ve started with larger HUD intermediary agencies that can service the entire U.S., including regional HUD agencies.


  • There needs to be an educational component for MLOs to understand what HUD Housing Counseling Agencies (HCA) can do to assist clients upfront and a goal to get clients thoroughly “mortgage ready” before the client starts looking at homes. There also needs to be a breaking down of barriers between MLOs and HUD HCAs and an understanding of what each industry does that can help the other. Past distrusts, particularly from the housing crisis, must be overcome.


  • MLOs will need to provide a detailed summary of why the client cannot proceed with a mortgage upon entry into the Home Prep portal with an indication of services in priority that the MLO believes is needed. On the HCA side, quick onboarding and an anticipated “mortgage ready date” will keep MLOs engaged with the pilot concept.


  • Realtors have conveyed a strong interest in this concept, proven with questions about pilot articles that have been published. MLOs, pay attention to this. This is your path to work with new clients who have issues and connect with more realtors!


Finally, we are looking for up to 10 licensed mortgage loan originators to be part of this pilot. You can be new or experienced. Call Pam Marron at 727-534-3445,email pam.m.marron@gmail.com or use the form below to be considered for the pilot.


Stay tuned.

Pilot Program Inquiry


Writer Pamela Marron is a licensed Loan Originator NMLS #246438 in Florida who works for Innovative Mortgage Services, NMLS #250769 in Lutz, Fl. Articles written are strictly her opinion and are published to help loan originators, real estate professionals and mortgage clients. This is not used to solicit for business.


Pam Marron | NMLS# 246438

Tara Jerse | NMLS# 2105127

Innovative Mortgage Services, Inc. | NMLS# 250769

Equal Housing Lender


By Pam Marron, Licensed Loan Originator, NMLS#246438 March 29, 2025
Questions answered about student loan repayment plans, default and more.
By Melissa Maguire March 28, 2025
Update: Effective March 26th, 2025, IDR Processing is Available Again!
By By Kim Pinelli for CreditXpert | May 6, 2024 March 28, 2025
The blog below explains the difference between mortgage credit scores and consumer credit scores.
Show More
Share by: